Returns & Exchanges
Exchanges Made Easy.
We are only accepting exchanges or giving store credit for returns at this time.
You are entitled to an exchange/store credit within 5 calendar days of your purchase.
Please note that the product must be returned unused and in original packaging. Items not in the original condition (stained/soiled or in any way damaged) will immediately be returned to the customer with a charge of $10 payable to Born Native to cover return shipping costs.
Store credit will be issued within one to two business days upon receiving the items. Store credit does not expire.
Please email firstname.lastname@example.org to authorize the return from which you will be sent a return label at the cost of $10 which will be taken out of the returned amount owed. Applies to USA customers only. Package must be returned within 2 calendar days of receiving the return label. If it is not, Born Native Inc reserves the right dismiss the return.
** If the item is not sent back after 2 calendar days, Born Native will return the package to sender without the option of a refund or store credit.
If a discount $50 and over is used, the item is final sale. All sale items are final sale.
Thank you for understanding our return policy. If you have any questions, please don't hesitate to ask! - email@example.com.