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Returns

RETURNS & REFUND POLICY

Refunds are only available for full-priced items, where:

- The item(s) have been returned within 7 days of receipt of goods.

- The item(s) are returned unused, unworn, and in original condition with tags attached and proof of original invoice. If these requirements are not met, Born Native reserves the right to return the used items to the customer without a product or shipping refund.

- When returning item(s), use a trackable shipping service, as we are not liable for missing packages. If we do not receive the returned package from the customer, Born Native reserves the right to not refund the customer for the item.

- The customer is responsible for the cost of shipping, when returning item(s), unless Born Native deems the garment is faulty.

- If an order is placed and a discount code applied, or purchased on sale; items may be returned in exchange for Born Native store credit.

- In the event a garment may be faulty, please email: admin@born-native.com and tell us what is wrong with the item and provide visual evidence of the garment at issue. If the garment is deemed faulty by Born Native, Born Native will reimburse the customer for return shipping costs and either 1. resend a new garment as soon as the customer has sent verification and tracking number of the returned faulty item or 2. in the event a replacement is not available, Born Native will provide a full product refund. Please note, this can only be done within the 7 days of receipt of goods.

- Sale items are non-refundable.

- In the case where an item(s) was purchased at full price, and is being returned within the seven days, please contact us at admin@born-native.com and well gladly assist you.

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