You are entitled to a refund within 10 calendar days of your purchase. If bought an item on sale, you will receive store credit if returned. Please note that the product must be returned unused and in original packaging. Items not in the original condition (stained/soiled or in any way damaged) will immediately be returned to the customer with a charge of $10 payable to Born Native to cover return shipping costs.
Refunds will be issued within 2 to 3 business days upon receiving the exchange items.
Store credits will be issued within 2 to 3 business days upon receiving the exchange items.
Please email firstname.lastname@example.org to authorize the return from which you will be sent a return label at the cost of $5 which will be taken out of the returned amount owed. Package must be returned within 2 calendar days of receiving the return label. If it is not, Born Native Inc reserves the right dismiss the return.
** If the item is sent back after 2 calendar days, Born Native will return the package to sender without the option of a refund or store credit.